Hotel Rooms and Serviced Flats Are Not the Same Problem
A hotel room is small and sparse: a bed, a headboard, a chair, a luggage rack. Housekeeping is in every day and strips the bed at every change. A serviced flat is closer to a home. It has a sofa, sometimes a sofa bed, dining chairs, a wardrobe and a kitchen, guests stay for weeks, and the cleaning is lighter and less frequent. Bedbugs have more places to settle and longer to do it before anyone notices.
That difference shapes the job. A hotel room is often a single-room treatment with checks either side. A serviced flat is treated more like a small home, with the seating given as much attention as the bed. How we approach hotel work in general is on the London hotel bedbug treatment page, for the full explanation.
The First Hour After a Report
- Take the room or flat out of sale. Do not move the guest into the room next door without first checking their luggage and clothes are bagged.
- Leave the bed and furniture where they are. Stripping the mattress and carrying it down the corridor spreads whatever is on it.
- Bag the bedding in the room and take it straight to the wash, sealed.
- If the guest has a bug, ask to keep it in a sealed bag or a pot for identification.
- Note which rooms or flats share a wall, a floor or a ceiling with the one reported.
- Ring us with the room count and layout, and we quote on the rooms involved.
What to say to the guest, and how to handle the conversation, is covered in the London guide when a guest reports bedbugs. If you are a guest reading this, our guide for guests is the page you want.

Choosing Between Heat and Chemical for a Room
Heat usually gets a room back in service after one visit, because it kills eggs as well as adults. That matters when a room is earning money every night. It costs more, and the room is out for most of a day. Chemical treatment costs less and each visit is short, but the room needs a follow-up about 10 to 14 days later and should be checked before it is sold again in between.
For serviced flats with a lot of upholstered furniture, heat is often the better fit because it reaches into sofa frames and chair joints without anything being carried out. For a simple hotel room caught early, chemical may be enough. We explain the choice for each room when you ring, and the borough pages on heat and chemical treatment set out what each involves.
The Rooms Around It
Bedbugs move along pipework, through gaps behind headboards bolted to a shared wall, and on housekeeping trolleys and luggage. When one room is confirmed, the rooms on each side, above and below should be inspected, and any room the same guest was moved into. In a serviced block, the flats sharing a riser deserve a look as well.
An inspection of neighbouring rooms is quicker and costs less than treating them blind, and it tells you which rooms can stay on sale. See bedbug inspections in Wandsworth.

Helping Housekeeping Spot It Sooner
The earliest sign is usually on the mattress seam or the headboard, not on a guest. Brief the team on what spotting and cast skins look like, and give them a way to report it without it becoming a drama. In serviced flats, where the cleaning visit may be weekly, add the sofa seams and the underside of dining chairs to the checklist; our guide to upholstered seating shows where to look.
None of this replaces treatment. It shortens the time between the first bug and the first call, which keeps the job to one room instead of a floor.
Cost and Booking
Hotel and serviced flat work is quoted on the rooms or units involved, and treatments start from £220. Heat costs more than chemical. Ring 0800 955 1018 with the number of rooms, the layout and whether they are hotel rooms or flats, and we give the figure on the phone before anything is booked. If you need work done at a particular time of day, ask when you ring. The Wandsworth bedbug control page covers the borough more widely.
← Bedbug Control Wandsworth · Hotel Bedbug Treatment London, in full
Hotel Bedbug Treatment Wandsworth — Questions
Do we have to close the whole hotel?
No. The affected room, and any neighbouring room with signs, comes out of sale. The rest can trade while they are treated and the rooms around them are checked.
How soon can the room be sold again after heat treatment?
Once it has cooled and been put back together, and once the rooms around it have been checked. We tell you on the day what we found.
Should the mattress be thrown out?
Not unless we advise it. Carrying an infested mattress through corridors and a lift spreads bugs, and treatment usually deals with it in place.
Is a serviced flat treated differently from a hotel room?
Usually, yes. It has more soft furniture and longer stays, so the sofa, chairs and wardrobe get as much attention as the bed, and heat is often the better fit.
What should we do with the guest's belongings?
Bag them, sealed, before they move to another room. Clothes that can go in a hot wash or tumble dryer should, and the luggage needs checking before it goes into a new room.
Can you inspect rooms without treating them?
Yes. Inspections start from £120 and are the sensible step for rooms next to a confirmed case.
Bedbug Treatments in Wandsworth
Every service has its own page for Wandsworth: heat, chemical, hotels, commercial premises and inspections.
Hotel Advice
The guides that go into hotel bedbug treatment in more depth.

When a Guest Reports Bedbugs
Handling the person, not the room. The conversation, the offer, and the review that follows.
Read more →
Treating Without Closing the Hotel
The practical logistics of working inside a live hotel, from access routes to fire alarms.
Read more →
Putting the Room Back Into Service
Not how fast it can go back on sale, but how you satisfy yourself it should.
Read more →
The Ninety-Second Housekeeping Check
A trainable routine your room attendants can run between every stay.
Read more →
Stopping Them Spreading Between Rooms
Linen, trolleys, vacuums, uniforms and voids. The five routes, and how each is closed.
Read more →Bedbug Control Across Wandsworth
Each area page is written around one situation we deal with.
Tell Us About the Property
Tell us whether it is a hotel or serviced flats, how many rooms or units are involved, and what has been found.