Who Is Responsible for What
As a leaseholder you usually arrange treatment inside your own flat. The communal parts, such as stairwells, landings and bin stores, fall to whoever manages the building for the freeholder. Each rented flat around you is a matter between that tenant and their own landlord. Your lease sets out the detail, and we are pest controllers, not legal advisers, so check it or ask the managing agent if the wording is unclear.
What that means in practice is that nobody is in charge of the block as a whole unless someone makes them be. You can deal with your own home quickly. Getting the flats around you looked at takes letters.

Report It to the Freeholder or Managing Agent
Write to whoever manages the building, and keep it short and factual. Useful things to include:
- The date you first found signs and which rooms are affected
- Which flats share a wall, floor or ceiling with yours
- Whether you have seen anything in the stairwell, lift or on landings
- A request that they pass the information to the landlords of the neighbouring flats
You are not asking them to pay for your treatment. You are asking them to use the contact details they hold, which you do not, so the flats around you can be checked. Keep a copy and note the date.
Treating Your Own Flat
An ex-council flat is usually compact enough that treating the whole of it in one go is realistic, and in a block where the neighbours are an unknown, that is often the sensible call. Heat treatment gets every life stage in a single visit; because heat leaves nothing behind, in a shared block we put a light residual along the edges and around the pipe entries afterwards. Chemical treatment costs less and leaves a residue that keeps working if anything arrives from next door, over a course of usually two or three visits.
Before either, strip and hot-wash the bedding, clear the floor along the walls, and leave the furniture where it stands. Do not put a mattress or sofa out on the landing or down in the bin store; carried through the building untreated, it hands the problem to everyone else on the stairs.
When Neighbours Come and Go
Private lets turn over, and a new tenant can arrive with belongings from anywhere. If your flat stays clear for months and then shows signs again, it may be a new arrival rather than a failure of the first treatment. Write to the managing agent again and ring us. Our guide on whether bedbugs travel in lifts and corridors explains which shared spaces matter and which mostly do not.
Keep a simple record in your Bethnal Green flat: dates of reports, dates of visits, any replies. If you later sell or let the flat yourself, it shows what was done and when. The Tower Hamlets page covers blocks and shared buildings across the borough more broadly.
Bedbug Control Bethnal Green — Questions
Can I make my neighbours' landlords treat their flats?
Not directly. Report it to the managing agent in writing and ask them to contact the landlords; beyond that, ask a housing or legal adviser.
Will treating only my flat work if next door has them?
It will clear your flat, and the residual at the edges gives some protection afterwards. It cannot stop the next flat being a source until that flat is treated.
Is the service charge meant to cover pest control?
That depends on the lease and on whether the problem is in the communal parts. Check your lease or ask the managing agent.
What does it cost to treat a two-bedroom flat in Bethnal Green?
Treatments start at £220, with the figure set by the number of rooms and whether it is heat or chemical. You get it on the phone first.
Elsewhere in Tower Hamlets
The other areas in the borough, each written around a different situation.
Bedbug Advice for Bethnal Green
Picked for this page: the guides that go further on what matters for Bethnal Green.

Lifts and Corridors
How they actually move through a block, and why the lift is not the thing to worry about.
Read more →
Why Bedbugs Reappear After Treatment
Hatching, survival or re-introduction. Three different problems that look identical.
Read more →
How Professional Chemical Treatment Works
What is actually in a professional treatment, and why it is not the tin from the hardware shop.
Read more →
What Affects the Cost
Rooms, method, visits and preparation: what changes the figure and what does not.
Read more →Bedbug Treatments in Tower Hamlets
Every service has its own page for Tower Hamlets: heat, chemical, hotels, commercial premises and inspections.
Covering Bethnal Green
Tell Us About the Property
Tell us which rooms are affected and whether the managing agent knows yet, and we will talk you through your flat.