Two Kinds of Accommodation
Around Canary Wharf and Whitechapel, short stays come in both forms: hotel rooms taken by the night, and serviced apartments let by the week or month. What a manager does in the first hour after a guest complaint, and how a room is put back into use, is covered in full on the London hotel bedbug treatment page. Read that for the full explanation. Here we deal with what differs between a room and an apartment.
A Hotel Room: One Bed, a Row of Neighbours
A standard room is a contained space with a bed, a chair, a luggage rack and a headboard fixed to the wall. Treating it is quick to plan. The harder question is the rooms either side, above and below, which share walls, risers and a housekeeping trolley. We look at those as part of the job, and they are priced in if they need treating.
Because a hotel room earns every night, heat is the usual choice: one visit, and the room back once it has cooled, with no return trip in the diary. Chemical costs less, but it means visits spread over a few weeks into a room you want to sell.

A Serviced Apartment: A Flat With Hotel Turnover
An apartment is a home that changes hands. There may be a bedroom and a sofa bed, a wardrobe a guest has filled, a washing machine, and a living room where people eat and work. That means more places to check and more to treat, and it means the guest’s belongings need handling carefully if they are still staying.
- The sofa bed is often the second bed in the apartment and gets used by visiting family. The sofa bed guide explains why the folding frame needs its own attention.
- Longer stays mean a guest may have been fed on for weeks before noticing. Look at how long they have been in, and who stayed before them.
- No daily housekeeping in many apartments means nobody looks at the mattress between guests unless it is on the changeover checklist.
Apartments are quoted like homes: by the rooms that need treating, not a flat rate per unit.
Buildings Run by Someone Else
Many serviced apartments sit inside residential towers, where the operator controls the flats but the building manager controls the lifts, the loading area and the access passes. Before we come, find out who books the goods lift and whether our visit needs clearing with the front desk. If you are worried about spread through shared areas, the guide on lifts and corridors sets out what is realistic.
Where a neighbouring flat belongs to a private owner rather than the operator, we cannot get in without their say-so. If you suspect it is involved, it is worth raising with the building manager early.

Fitting Treatment Around Bookings
Tell us on the phone which rooms or apartments are affected, when the next arrivals are due, and whether a guest is still in residence. With that, we can say which method fits the gap you have. If you need a particular time of day, ask when you ring and we will tell you honestly what is possible.
Where you are not sure whether a report is real, an inspection costs less than a treatment and answers the question first. Our Tower Hamlets inspections page explains what we check, and heat treatment in the borough covers what a heat day involves.
How We Quote
Hotel and apartment work is quoted on the rooms or units involved, and the method. Treatments start from £220, inspections from £120, and heat costs more than chemical. Ring 0800 955 1018 with the room numbers and the layout, and you get a figure before anything is booked. For larger operators, the commercial page covers work across several properties.
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Hotel Bedbug Treatment Tower Hamlets — Questions
Is a serviced apartment treated like a hotel room?
Not quite. It is planned more like a flat, because there are more rooms and more furniture, including sofa beds. We quote on the rooms that need treating.
Do you check the rooms next to the one reported?
Yes, the rooms either side, above and below are part of the job where we can get in. Anything that needs treating is priced in.
Heat or chemical for a hotel room?
Usually heat, because it is normally one visit and the room is back once it has cooled. Chemical costs less but needs return visits over a few weeks.
The guest is still staying. What do we do with their things?
Keep their luggage off beds and out of wardrobes in any new room, and bag what you can. Tell us on the phone and we will talk through the move.
Can you come at a time that suits our arrivals?
Ask when you ring. Tell us when the next guests are due and we will say honestly what we can fit in.
How is hotel work priced?
On the rooms or units involved and the method. Treatments start from £220 and inspections from £120; the exact figure comes on the phone.
Bedbug Treatments in Tower Hamlets
Every service has its own page for Tower Hamlets: heat, chemical, hotels, commercial premises and inspections.
Hotel Advice
The guides that go into hotel bedbug treatment in more depth.

When a Guest Reports Bedbugs
Handling the person, not the room. The conversation, the offer, and the review that follows.
Read more →
Treating Without Closing the Hotel
The practical logistics of working inside a live hotel, from access routes to fire alarms.
Read more →
Putting the Room Back Into Service
Not how fast it can go back on sale, but how you satisfy yourself it should.
Read more →
The Ninety-Second Housekeeping Check
A trainable routine your room attendants can run between every stay.
Read more →
Stopping Them Spreading Between Rooms
Linen, trolleys, vacuums, uniforms and voids. The five routes, and how each is closed.
Read more →Bedbug Control Across Tower Hamlets
Each area page is written around one situation we deal with.
Tell Us About the Property
Tell us whether it is a hotel room or an apartment, how many, and when the next guests arrive.