Why It Matters Which Treatment You Pick
Heat needs most of a day, and nobody can stay in a room while it is being heated. Pets have to be out too. For many households that is fine, but if the person in the bedroom cannot leave it, or needs the equipment in it, heating that room means finding somewhere else for them for the whole visit.
Chemical treatment is built differently. Each visit takes one to two hours, and you can go back into the room once the treated surfaces are dry. Because it does not reliably kill eggs, it means two and sometimes three visits, about 10 to 14 days apart. For someone who can manage a couple of hours in the kitchen or a neighbour's flat, but not a day, that is often the practical choice.

When Heat Can Still Work
Heat is not ruled out. If the flat has more than one room and only one is affected, the person can sometimes stay in another part of the home while that room is done, provided the rooms can be kept apart. If a relative or carer can take them out for the day, one visit instead of several may be easier overall. We talk it through on the phone so you can weigh up a long day once against shorter visits spread over a month. The heat treatment page for the City of London explains how a day is planned in a managed block.
What to Tell Us When You Ring
Nothing here is about judging your home in Golden Lane. It is about planning a visit that works. The more we know, the better:
- Who sleeps in the affected room and whether they can move to another room
- Medication, oxygen, dressings or powered equipment kept near the bed
- Whether a pressure mattress, riser chair or hospital-type bed is involved
- When carers visit, so we do not arrive in the middle of a care call
- Who else is in the flat, including pets
Medication and anything heat can damage must come out of a room before heat treatment. With chemical treatment you follow the instructions given on the day about when people can go back in.
Preparation When You Have Help, or None
The preparation for chemical treatment is mostly bedding and floors: strip the bed, hot-wash and bag the bedding, and clear what is on the floor so the skirtings can be reached. If that is beyond you on your own, say so. It is better to tell us what can and cannot be done than to struggle and leave the furniture half moved.
Please do not drag the mattress out of the flat to make things easier. Moving it spreads bedbugs along the corridor and into the lift. If a mattress does need to go, we will say so.
If you rent your Golden Lane flat, report the problem to your landlord in writing and mention any health or mobility needs at the same time, so that whoever arranges the treatment knows what the visit has to allow for.
Bedbug Control Golden Lane — Questions
Can I stay in the flat during chemical treatment?
You stay out of the rooms being treated until the surfaces are dry, but many people wait in another room. We confirm what applies to your flat on the day.
My mother has sensitive skin and reacts badly to bites. What should she do?
People react to bites very differently. A pharmacist or GP can advise on the skin reaction, and call 999 if anyone shows signs of a severe allergic reaction.
Can a carer or family member be there instead of me?
Yes, as long as someone can let us in and knows what has been prepared. Tell us who to expect when you book, and whether they hold a key to the Golden Lane flat.
Is an inspection worth it first?
If you are not sure it is bedbugs, yes. An inspection starts from £120 and saves a course of visits you might not need.
How much does it cost?
Treatments start at £220. The price depends on how many rooms are involved and whether it is heat or chemical, and you get it on the phone first.
Elsewhere in City of London
The other areas in the borough, each written around a different situation.
Bedbug Advice for Golden Lane
Picked for this page: the guides that go further on what matters for Golden Lane.

How Many Treatments Does It Take?
The bedbug life cycle sets the number, not the pest controller. Here is the timetable.
Read more →
What Happens After the Treatment
Day one to week six, what you will actually see, and when to stop worrying.
Read more →
Heat or Chemical: How to Choose
Five questions to ask yourself. Answer them honestly and the right treatment picks itself.
Read more →
What Happens During an Inspection
From your side of it: how long, whether you stay, what we will ask and what we will move.
Read more →Bedbug Treatments in City of London
Every service has its own page for City of London: heat, chemical, hotels, commercial premises and inspections.
Covering Golden Lane
Tell Us About the Property
Tell us who lives in the flat and what they can and cannot do, and we will suggest a plan that fits.