Why Some Tenants Want It in Writing First
You do not need an inspection to report bedbugs. You can, and should, tell your landlord in writing as soon as you suspect them. Some tenants would still rather send that report with something firmer attached: perhaps an earlier report went nowhere, perhaps a neighbour was told it was something else, or perhaps they simply want to be sure before starting the process.
An inspection, from £120, gives you a written note of what was found by someone whose job is finding bedbugs. For the full explanation of what an inspection is and how we carry one out, see our London inspections page. This page is about using one when your landlord is the council or a housing association.
Tell Your Landlord Before You Book
Report first, or at the same time. A private inspection does not replace the report, and your landlord may want to send its own surveyor or contractor whatever we find. What the landlord does next, and who pays, depends on your tenancy and on the cause. We are pest controllers, not legal advisers.
If you pay for the inspection yourself, you are paying for your own certainty and your own record. Whether that cost can be recovered is between you and your landlord, so ask them before you book if it matters to you. Our guide to reporting bedbugs to a council or housing association sets out what to put in the report itself.
What We Look At

We go through every room someone sleeps in, starting at the beds and working outwards, and we include the sofa if anyone has been dozing on it. In a house, that means each bedroom off the landing; in a flat, the bedroom and the living area. Where your home shares a wall with next door, we look along that side too, because it tells you whether to mention the neighbours in your report.
Have ready anything you have already found: a bug on tape, photographs of marks, a note of when the bites started. It all helps. If you have been bitten and found nothing at all, the Rush Green page covers that situation in more depth.
What the Written Finding Says
Before we leave, we tell you what we found, and you get it in writing. It covers:
- Whether it is bedbugs and, if not, what we think it is.
- Which rooms had signs, and what they were: live bugs, eggs, shed skins, spotting.
- Which rooms we checked and found clear.
- Whether anything along a shared wall suggests the home next door should be looked at.
- What we would recommend: heat, chemical, or no treatment at all.
It does not say how the bedbugs arrived, who is at fault, or what your tenancy requires. It records what was there on the day. That is what makes it worth attaching: it is a plain statement of fact, not an argument.
Sending It to Your Landlord

Attach the finding to your report, or send it as a follow-up to one you have already made, and keep a copy. Give the date of the inspection and list the affected rooms. If the finding mentions the home next door, say so; if the same landlord owns that home, it may arrange for both to be looked at.
If the landlord tells you that treatment is yours to arrange, the inspection has already shown what it needs to cover. Several bedrooms in a house usually point to heat; one room in a flat often suits chemical. Check with your landlord that they are content for the work to go ahead before you pay for it.
While You Wait for a Reply
Keep sleeping in your own bed, and do not throw out the mattress or the bed. Carrying it through the house or down a stairwell spreads them, and your landlord may want to see it. Leave shop sprays alone too: they scatter bedbugs and make a second look harder. The Thames View page covers the first couple of days after finding one in more detail.
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Bedbug Inspections Barking and Dagenham — Questions
Do I have to pay for an inspection before reporting bedbugs?
No. You can report to your landlord without one, and you should report either way. An inspection is for tenants who want a written finding to go with the report. Inspections start from £120.
Will my landlord accept your written finding?
We cannot say how a landlord will use it. It is a dated record of what we found, which is why tenants send it. Your landlord may still send its own inspector.
Can the inspection say the bedbugs came from next door?
No. We note where we found signs, including along a shared wall, but not where they came from. That is rarely something anyone can prove.
What if you find no bedbugs?
Then that goes in writing too, with our view of what else it might be. For the bites themselves, a pharmacist or GP can help.
Can the council's contractor use your findings?
Your landlord can pass them to whoever it sends. They will usually want to see the home for themselves as well.
What does treatment cost if I end up arranging it myself?
Treatments start from £220. The figure depends on the rooms and on heat or chemical, and we give it on the phone before anything is booked.
Bedbug Treatments in Barking and Dagenham
Every service has its own page for Barking and Dagenham: heat, chemical, hotels, commercial premises and inspections.
Inspection Advice
The guides that go into bedbug inspection in more depth.

Bedbugs, or Something Else?
A walkthrough you can do tonight with a torch, and what to do with what you find.
Read more →
What Happens During an Inspection
From your side of it: how long, whether you stay, what we will ask and what we will move.
Read more →
The Places That Get Missed
Beyond the bed and the two-metre radius: the harbourages that survive a mediocre inspection.
Read more →
The Early Signs, and the Timeline
Week one to month six. What is detectable when, and why 'early' is mostly invisible.
Read more →
Inspection First, or Straight to Treatment?
When the £120 saves you money, and when it is £120 you did not need to spend.
Read more →Bedbug Control Across Barking and Dagenham
Each area page is written around one situation we deal with.
Tell Us About the Property
Tell us which rooms you are worried about and whether you have already reported it to your landlord, and we will ring you back to book the inspection.