Keep It Out of the Lift and the Chute
The first instinct on finding bedbugs is to get rid of things, and in a tower that means the refuse chute or a trip down in the lift with a mattress. Both are ways of spreading them.
- The chute: loose bedding or clothes pushed into a chute can shed bedbugs in the hopper and the bin room. Nothing from an affected room should go down it.
- The lift: a mattress or sofa pressed against the walls of a lift car leaves bugs in a space every resident uses. Leave large items where they are until we have seen them.
- The corridor: bags waiting by the front door for collection sit next to your neighbours' doors.
If something genuinely has to go, it should be treated or sealed first and the removal arranged with the housing provider or building management. Our guide on keeping a mattress after bedbugs covers when it can stay.

The Flats Around Yours
In a tower, flats stack directly on top of each other, so the bathrooms, kitchens and service risers line up floor after floor. Pipes and cables pass through those risers, and the gaps round them are routes between homes. The same goes for the gaps around front door frames on a shared corridor, which our guide on door frames and architraves looks at.
Report it to your landlord or housing provider in writing, with the date and the rooms affected, and mention the flat numbers directly above, below and beside yours. They can arrange checks on those flats; you do not need to knock on doors. Who arranges and pays for your own treatment depends on your tenancy or lease and on the cause, and we cannot give legal advice on that.
Planning the Treatment Up There
Height brings a few practical questions. Heat equipment has to come up in the lift, so we ask about lift access and any booking the building needs. Tower blocks usually have detectors in each flat linked to a fire system, and those have to be dealt with before a heat treatment. Heat leaves no residue, so in a block we normally add a light residual along the edges and around pipe entries afterwards.
Chemical treatment avoids the equipment and the alarms and suits the shared routes well, but needs access for two or three visits. Treatments are from £220, depending on the rooms and the method, and we give you the figure on the phone.
After the Last Visit
In a Canning Town tower, the thing to watch afterwards is fresh signs along the walls you share with other flats, especially the bathroom and the wall by the front door. New activity there weeks later can mean arrivals from next door rather than survivors in yours. Tell the housing provider again in writing and ring us. The Newham page has more on buildings with a lot of comings and goings.
Bedbug Control Canning Town — Questions
Can bedbugs travel between floors in a tower block?
Yes, along pipe and cable routes in the risers and through gaps in the structure. That is why the flats above and below yours matter.
Can I put my mattress down the chute if it is wrapped?
No. Chutes are not built for mattresses and wrapping can split on the way down. Ask the building management about removal, and ask us whether it needs to go at all.
Will a heat treatment set off the block's alarms?
It can trigger heat detectors. We ask about the fire system when you book so the building can deal with it before the day.
My neighbour has bedbugs but I do not. What should I do?
Check your beds and the walls you share with them, and keep an eye out. If you see anything, report it in writing and book an inspection.
How much is it for a two-bedroom flat in Canning Town?
It starts from £220 and depends on how many rooms are treated and whether it is heat or chemical. You get the figure before booking.
Elsewhere in Newham
The other areas in the borough, each written around a different situation.
Bedbug Advice for Canning Town
Picked for this page: the guides that go further on what matters for Canning Town.

Door Frames and Architraves
The gap behind the door frame is a hiding place and a route between rooms; how to check it.
Read more →
Why Bedbugs Reappear After Treatment
Hatching, survival or re-introduction. Three different problems that look identical.
Read more →
How Professional Chemical Treatment Works
What is actually in a professional treatment, and why it is not the tin from the hardware shop.
Read more →
The Places That Get Missed
Beyond the bed and the two-metre radius: the harbourages that survive a mediocre inspection.
Read more →Bedbug Treatments in Newham
Every service has its own page for Newham: heat, chemical, hotels, commercial premises and inspections.
Covering Canning Town
Tell Us About the Property
Tell us which floor you are on, which rooms have signs and whether the building knows, and we will explain the plan.